City Insider: Playa del Carmen

Ever wish you knew the inside scoop before visiting a new destination? Now you can! We’ve reached out to our favorite locals and tour guides from all over the world for their insider tips. In the City Insider Q&A, they’ll let you in on the spots that should be on your must-see and do list!

Name: Roberto Hernadez Kroetszch

Occupation: Arqueological Tour Guide

Born In: Mexico, City

Live In: Playa del Carmen, Quintana Roo

Short Bio: I was born in Mexico City in 1982 to a Mexican dad and German mom. I went to university and studied business. I started working with tourist companies in 2002 all over Mexico, Central America, and Europe. The last four years I’ve worked at Alltournative as a tour guide in charge of special Living Social groups as well as doing camps for different  schools in the Mayan Rivera. I married a lovely woman by the name of Karla Rojo and we have two beautiful kids; Iker (4 years old) and Luna (20 months). I love my job and I especially enjoy sharing Mayan history with each and every tourist I meet.


Facebook: Roberto Hernandez Kroetszch

Best way to get to/from airport: taxi

Favorite 5 hotels:  Centro Ecologico Sian Ka’an (CESiaK), Be (tulum), Ana y Jose, Casitas Maroma, and Mayacoba.

10 places visitors must see:

  1. Centro Ecologico Sian Ka’an (CESiaK)
  2. Rio Lagartos
  3. Punta Laguna Natural Reserve
  4. Cenote Nohoch Nachich
  5. Xel-Ha
  6. Xcacel beach
  7. Tulum
  8. Cozumel snorkeling
  9. Mamitas Beach
  10. Akumal Beach

Best local newspaper/recommended reading (for finding what’s going on about town): El Quinatanarooense

Favorite fine dining restaurant: La Azotea

Favorite casual restaurant: El Diez

Favorite café: Acacao

Favorite bar/lounge: Diablito Chachacha

Best Music Venue/live music: Sensi

Best sports venues: Snorkeling, scuba, beach volleyball, fishing, surfing, and flying kites

Most popular local food: Tacos

Best “locals only spot”:  Caiman Tugurio

Local/native fruit: Pitaya

Local drink: Tequila

Movies filmed there: Alamar, La Vida de un Guia

Best souvenirs locals can buy: 5th Ave.

Best place to volunteer: Akumal beach

Best website(s) for your city

Best travel tip:  Convert/exchange money at a bank. Rent a car (it’s one of the safest ways to travel if you’re by yourself.) Drink only purified water.


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