
Germanwings (a low-fare German carrier that flies new
Airbus A319/320 aircraft to over 50 European destinations does not start checking customers in until two hours before departure. The Germanwings counter in Madrid stayed unattended until that designated time, because they only have two flights a day -- one to Cologne, the other to Stuttgart. They depart 20 minutes apart, at 7:25 and 7:45 p.m. I should have stood in line when I arrived two and a half hours early, instead of finding an electrical outlet and working offline (there is no wireless access in Terminal 1). I watched the line get longer and longer, until I could no longer take it. Germanwings had
two agents working. They checked passengers in quickly – fortunately, they all either obeyed Germanwings’ usually strict baggage rules or the agents let them slide. The agent who checked me in did not give me a difficult time about my over-the-limit carry-on. I don’t know if it was because she was from Spain, and the Spaniards are more lenient than the Germans, but whatever the reason she made my Germanwings experience much better.
Germanwings passenger (except those under 2 years old) can bring
on board 8 kg (17 lbs), and check suitcases up to a combined weight of 20 kg (44 lbs). If you’re over, be prepared to pay
€7 ($8.88) per kg (2.2 lbs), up to a maximum of 50 kg (110lbs). For more information, click on
Germanwings.com. Note: I flew before the recent new European Union hand baggage rules went into effect (here’s the
link to the rules).
<< Home