Travel Video of the Week: KLM Cockpit Tales (Autopilot in Action)


Kudos to KLM for allowing cameras in the cockpit during this flight from Amsterdam to London to show aviation geeks and curious travelers how autopilot works. Captain van Dorst and some nice production offer a nice explanation in this nine-minute segment from the great KLM Cockpit Tales series.

Top 10 in Travel News: Week of July 23, 2014

Malaysia Airlines 777

THE TOP 10 IN TRAVEL NEWS THIS WEEK: The Official Flight Manifest For MH17 Malaysia Airlines offers refunds until Thursday Netherlands opens war crimes investigation into airliner downing Michael Bloomberg flys to Israel on EL AL to protest FAA ban Airbnb Host: A Guest Is Squatting In My Condo And I Can’t Get Him To […]

KLM is the First to Offer Customer Service Through LinkedIn

KLM LinkdIn

Effective today, KLM Royal Dutch Airlines will offer 24/7 service via LinkedIn. Customers can approach KLM with general and flight-related queries on topics such as seat reservations, rebooking a ticket or making arrangements for extra baggage. KLM is the first in the world offering service via this business-oriented social media platform. “After Facebook, Twitter and […]

KLM Airlines to allow social media payment options


KLM Royal Dutch Airlines, known for its innovative uses of social media in simplifying travel for their customers, has just become the first airline in the world to allow their passengers to pay for flights via social media sites such as Twitter and Facebook. Previously, customers were able to use these sites for services such […]

How Delta Charged Me a Change Fee for a KLM Flight

My A330-200 plane to Toronto

No one likes to get nickeled and dimed by the airlines, but I understand that some of their charges make sense from a business point of view. However, last week when I flew from Amsterdam (AMS) to Toronto (YYZ) on KLM I got “nickeled”—get this— $124.90 by Delta Air Lines for changing my business class ticket […]