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| THIS WEEK'S TRAVEL NEWS |
January 25, 2006 Chicago Tribune * LA Times * NY Times * Washington Post * USAToday * Other News * Frommers * ABC * CNN * MSNBC * Good to Know ------------------------------------------------------------------------- |
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Do bankruptcies benefit travelers? In the January 17 edition of The New York Times, consumer advocate Christopher Elliott reports on an interesting trend: Customer service on bankrupt airlines may actually be improving. Airlines "are more reluctant to eliminate anything that enhances perceptions of their customer service," says Elliott. "Entering a bankruptcy proceeding can be a turning point in the way they treat customers." Click Here To Read Article |
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