Want to Sue Your Airline? Not So Fast This story was written by consumer advocate Christopher Elliott and originally appeared in USA TODAY. Suing an airline seems to be the new American pastime. Since the pandemic started, passengers have… Team Johnny Jet , May 18, 2020
My Experience Calling 5 Different Airlines for Refunds I spent hours—literally hours—planning five flights for spring travel. The first one was for a dream trip to Hawaii with my family, then I had a flight to New York… Johnny Jet , May 11, 2020
Use This Reader Tip If You’re Still Trying to Reach an Airline for Help Each Friday, we feature a reader-inspired tip as our Travel Tip of the Day. This week’s tip comes from an anonymous reader who wrote in after reading this post with… Johnny Jet , April 17, 2020
Use This Trick If You Want to Get a Refund for a Flight That Hasn’t Been Canceled With the pandemic still escalating in most places and trips of all kinds being canceled, a huge number of people in the U.S. (and abroad) are trying to reach the… Johnny Jet , April 8, 2020
Try the Airline’s International Call Centers If You Can’t Get Through Over the weekend, the DOT issued a clarification essentially ordering that “airlines provide a prompt refund to passengers for flights to, within, or from the United States when the carrier… Johnny Jet , April 7, 2020
Use a Credit Card to Book Flights on Cash-Strapped Airlines In a recent story for the Chicago Tribune, George Hobica of Airfarewatchdog wrote about how to save on airfare and travel this summer. Among his tips was this one, which I… Johnny Jet , July 9, 2019
British Airways Avios Announces Changes to Award Pricing (Sort Of) This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our… Ramsey Qubein , April 30, 2019
These Airlines Were the Best and Worst of 2018 in On-Time Performance and Claim Processing Last week, we looked at the on-time performance of U.S. airports as evaluated by AirHelp and travel blogger Asher Ferguson. Today’s tip concerns the on-time performance of U.S. and international… Johnny Jet , April 29, 2019
What Are the World’s Cleanest Airlines? At the end of 2018, Skytrax announced the winners of its World Airline Awards, the annual list of honors determined via the “world’s largest airline passenger satisfaction survey.” One of… Johnny Jet , March 25, 2019
U.S. Airlines Are Offering Change Fee Waivers to Flyers Affected by the California Wildfires Yesterday, in the shadow of the still-raging wildfires in California, we shared a list of suggested dos and don’ts for people moving back home after evacuating. Meanwhile, the Camp Fire… Johnny Jet , November 13, 2018
How to Find Out How Safe a Country’s Airlines Are After the crash of Lion Air Flight 610 near Jakarta on Monday, the New York Times ran an interesting story titled “How Safe Is Your Airline?” It turns out that… Johnny Jet , October 31, 2018
What Airlines Have the Best and Worst Legroom? On flights these days, you can expect the legroom, especially in economy class, to be pretty minimal. But of course things used to be better… A nice write-up from The… Johnny Jet , April 17, 2018
How Long Do You Have to Use Your Airline Ticket Credit? If you’ve ever had to cancel a flight, you probably know that in most cases, you can save the ticket for later use (minus the change fee; here’s a good… Johnny Jet , January 23, 2018
Fight the Airlines If They Bump You Without Appropriate Compensation Scott McCartney from the Wall Street Journal (WSJ) wrote an excellent post titled “When United Bumped This Flier, He Fought Back” (Just Google “When United Bumped This Flier, He Fought… Johnny Jet , November 14, 2016