Are United Airline’s call centers useless for booking Mileage Plus tickets?

UAL1

I’m not sure about you but I really despise U.S. carriers having call centers overseas. More often than not I find the agents not having any pull and not knowing all the ticket rules or airport codes. This was true yesterday when I called United Airlines‘ regular 800 number (1-800-241-6522) and kept saying “agent” and […]