Top 10 in Travel News: Week of July 23, 2014

Malaysia Airlines 777

THE TOP 10 IN TRAVEL NEWS THIS WEEK: The Official Flight Manifest For MH17 Malaysia Airlines offers refunds until Thursday Netherlands opens war crimes investigation into airliner downing Michael Bloomberg flys to Israel on EL AL to protest FAA ban Airbnb Host: A Guest Is Squatting In My Condo And I Can’t Get Him To […]

KLM is the First to Offer Customer Service Through LinkedIn

KLM LinkdIn

Effective today, KLM Royal Dutch Airlines will offer 24/7 service via LinkedIn. Customers can approach KLM with general and flight-related queries on topics such as seat reservations, rebooking a ticket or making arrangements for extra baggage. KLM is the first in the world offering service via this business-oriented social media platform. “After Facebook, Twitter and […]

KLM Airlines to allow social media payment options

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KLM Royal Dutch Airlines, known for its innovative uses of social media in simplifying travel for their customers, has just become the first airline in the world to allow their passengers to pay for flights via social media sites such as Twitter and Facebook. Previously, customers were able to use these sites for services such […]

How Delta Charged Me a Change Fee for a KLM Flight

My A330-200 plane to Toronto

No one likes to get nickeled and dimed by the airlines, but I understand that some of their charges make sense from a business point of view. However, last week when I flew from Amsterdam (AMS) to Toronto (YYZ) on KLM I got “nickeled”—get this— $124.90 by Delta Air Lines for changing my business class ticket […]

Air France and KLM launch inflight Wi-Fi

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Today Air France and KLM Royal Dutch Airlines are operating their first inflight connectivity flights with Wi-Fi on board. The new service allows customers to remain connected by being able to send text messages and e-mails and surf the internet during their flight. They also offer a specially designed inflight website where they offer a […]

Travel Contests: Win a seat on Virgin Atlantic’s first Vancouver flight

Contest - Vancouver

This week’s featured travel contests: Win a seat on Virgin Atlantic’s first Vancouver flight Win a trip for two for 6 days and 7 nights in Rome, Italy Win tickets on KLM LAN Airline’s Mother’s Day Contest Belgraves – Instagram Contest Win a Dance-Filled Getaway from Promax Nutrition! JdV Hotels celebrates 25 years with a […]