What is the de-icing process? How does it work? And who makes the call? Chicago’s WGN Chief Meteorologist Tom Skilling wondered those things too, and the folks at United Airlines helped to answer his questions.
Waiting to pick up your checked luggage at baggage claim can make an already long travel day that much longer. Wouldn’t it be nice if you could skip baggage claim altogether, yet still get your checked bags to your hotel or your home? United Airlines has a new baggage delivery service that does just that. [...]
Have you ever dreamed of experiencing the luxury of turn-down service while 30,000 feet in the air? That question may sound a bit absurd, but in the race to bring luxury services to passengers willing to spend the money, United Airlines is doing just that. There are a few new amenities United Airlines is offering [...]
United Airlines announced today the first international routes for the airline’s Boeing 787 Dreamliner. In addition to the previously-announced service from its Denver hub to Tokyo Narita, starting March 31, 2013, the airline will operate nonstop 787 service five days a week between its Houston hub and Lagos, Nigeria, beginning Jan. 7, 2013. United will also operate [...]
I’m not sure about you but I really despise U.S. carriers having call centers overseas. More often than not I find the agents not having any pull and not knowing all the ticket rules or airport codes. This was true yesterday when I called United Airlines‘ regular 800 number (1-800-241-6522) and kept saying “agent” and [...]
Since when did United stop offering p.s. (Premium Service) planes on their JFK – LAX route? I just booked a ticket on the 7am flight out of New York and was shocked to see that there’s no business class and a regular coach section. Normal p.s. planes are configured First, Business and Economy Plus. As [...]
United Airlines just announced the launch of the Transportation Security Administration’s (TSA) Pre✓™ program at O’Hare International Airport, Terminal 1. TSA Pre✓™ is a new risk-based, pre-screening initiative that allows customers to volunteer information about themselves that may make them eligible to expedite their screening experience. Eligible United customers traveling through Terminal 1 at O’Hare [...]