This week (May 3-9) is National Travel and Tourism Week, and the travel industry needs it since we’ve been hit especially hard. The industry, which represents $2.6 trillion annually, is estimated to have lost eight million jobs through May 1st and the travel-related economic impact of coronavirus is projected to be nine times worse than 9/11.
After a collaboration between medical experts and a broad array of businesses and organizations, the U.S. travel industry submitted to the White House and governors a document containing detailed guidance for travel-related businesses to help keep their customers and employees safe as the country emerges from the COVID-19 pandemic.
Entitled “Travel in the New Normal,” the document describes measures the travel industry will follow to reduce the risk of COVID-19 and help to communicate across each and every step of a traveler’s journey. The goal: to allow travel to safely resume as states and municipalities relax physical distancing guidelines. The “Travel in the New Normal” guidance is focused on six main areas (direct from the document):
- Travel businesses should adapt operations, modify employee practices and/or redesign public spaces to help protect employees and customers.
- Travel businesses should consider implementing touchless solutions, where practical, to limit the opportunity for virus transmission while also enabling a positive travel experience.
- Travel businesses should adopt and implement enhanced sanitation procedures specifically designed to combat the transmission of COVID-19.
- Travel businesses should promote health screening measures for employees and isolate workers with possible COVID-19 symptoms and provide health resources to customers.
- Travel businesses should establish a set of procedures aligned with CDC guidance should an employee test positive for COVID-19.
- Travel businesses should follow best practices in food and beverage service to promote health of employees and customers.
Specific examples are provided for each of the above. It’s mostly high-level stuff (so no company-specific details) but if you’re curious about how the travel industry is responding to COVID-19, the full PDF is worth reading over. Check it out here.
Responding to COVID-19: a video on the #SpiritOfTravel
U.S. Travel put together the below video for National Travel and Tourism week:
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Editorial Note: The editorial content on this page is not provided by any bank, credit card issuer, airlines or hotel chain, and has not been reviewed, approved or otherwise endorsed by any of these entities.