Airbnb has enabled countless great travel experiences, but it’s also seen its share of controversy, including recently. Stories of hidden cameras in Airbnbs inspired this tip on how to search an Airbnb (or anywhere) for a hidden camera—and the same week we ran that tip, my good buddy Lee Abbamonte shared an alarming story of an Airbnb scam he fell victim to in Madrid.
Basically, Lee and his two friends had a nice long weekend and left their Airbnb with no issue. Then, Lee writes, he got “a frantic email from a woman claiming to be the owner of the apartment. The very angry, accusatory email stated that [Lee and his friends] basically vandalized the apartment and she was claiming an outrageous $6000 in damage.”
In his post Lee walks through the three specific complaints made against him and his friends and why they were unfounded, but his case wasn’t enough. After a back-and-forth with an Airbnb mediator, he got an email “saying that they had ruled in favor of the host and she was eligible for additional payment. [The Airbnb rep] continued that [Lee] would not be charged but [his] account has been notated for future discipline if anything else happens.”
The full post is worth reading and remembering the next time you use Airbnb (it’s worth noting that Lee had only used Airbnb once before, so he didn’t have a history of good reviews to help his case). Most of all, as Pete Halvorsen tweeted, it’s a “good reminder to photo document your Airbnbs when you check out. Otherwise you’re at the mercy of possible scams like this one.” As with a rental car, a simple photo can end up saving you if someone tries to take advantage of you.
What’s been your Airbnb experience? Have you ever been scammed? Please share in the comments!
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Editorial Note: The editorial content on this page is not provided by any bank, credit card issuer, airlines or hotel chain, and has not been reviewed, approved or otherwise endorsed by any of these entities.