Now that travel is on the rebound and more and more people are feeling comfortable getting out there, be it for business or leisure, hotel stays are picking up. Regardless of whether there’s a pandemic going on or not, these are the five questions I always ask hotel front desk agents when I check in or even before I arrive:

1. Does my room have a connecting door?
My biggest pet peeve when staying in hotels, besides rude guests and people talking loud and slamming doors all hours of the night, are rooms with connecting room doors. That is unless, of course, I’ve been upgraded to a suite and I’m fortunate to have two rooms. But when that’s not the case, I find rooms with connecting room doors to be aggravating. Seriously, I’ve had neighbors where I could hear everything and I mean everything, from blowing their nose to you know what. You really have to be careful what you stay in a hotel room with a connecting room door.

2. Is it away from the elevator and pool?
For obvious reasons, I don’t want my room near the elevator or the pool because they’re generally the loudest. parts of a hotel. Ideally, I like to be all the way at the end of the hallway in a corner but I know that many solo female travelers often want to be near the elevator since they feel safest there. My dad also likes to be close to the elevator so he doesn’t have to walk too far. Heck, sometimes I feel the same way, especially, in Las Vegas when my room key doesn’t work and I have to make the long trek back to the front desk.

3. Is there construction going on?
Ideally, you want to find out if there’s construction going on before you book your stay. But if you forget, which I’ve done many times, it’s good to find out when you check-in so you can either switch hotels or go to a section or floor where there’s not any. Hearing that high-pitched saw is almost as bad as the dentist’s drill.

4. Is my room between floors 2 and 6?
Generally, you don’t want to stay on the ground floor of a hotel because it’s much easier for a burglar to get in and I always find those rooms to be much mustier, especially in tropical destinations. But what I didn’t know until about 20 years ago, when I heard travel expert and part-time fireman Peter Greenberg say this, but you don’t want to stay above the sixth floor because, he says, “there are few fire departments that can effectively fight a fire above that floor.” Also, their ladders don’t go higher than that to rescue you.

I’ve been in a hotel fire before, which is why I’m still cautious to this day. Here’s my experience and the safety precautions I take every time I check into a hotel.

5. Do you have my correct frequent flier/hotel points reward number in?
As someone who cherishes their frequent flier miles and hotel points, since it’s the main way I can travel like a rockstar, I always ask if the hotel has my correct rewards number in their system. I don’t want to have to go chasing after them later, even though sometimes I still have to when my account still doesn’t get credited. Oftentimes, booking through a third party won’t get you the points or benefits like free WiFi.

I easily could’ve made this 10 questions to ask but it will make this post too long. I know some people ask if the room has recently been renovated, if it’s near a booster pump to have better water pressure and if it’s an ADA compliant room.

What questions do you ask when you check into a hotel?



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3 Comments On "The 5 Questions I Always Ask Hotel Front Desk Agents"
  1. TDHill|

    Why have I never thought of most of these?? Just this past week in Lisbon, I stayed in a room with a connecting door and I thought I was going to have to go visit them next door in my bathroom to ask them to be quiet! I did remember to get two room keys as you suggest and sure enough, one would not work the electricity in the room. Always love your great advice! Obrigada!

  2. Sylvia Taylor|

    Great suggestions for sure.
    Another frustration is a room near the ice machine.

  3. Ross Copas|

    I guess we travel in different worlds. While travelling through Central and South America, India and Russia, we quickly learned to ask whether rooms had a double bed or single beds, is there hot water, is there a shower head and a toilet seat, light bulbs, wifi, wifi password, en suite bath facilities, etc. Even Europe and Asia can be challenging. We are really spoiled here in North America.

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