Hang Up and Call Back
One of the best bits of advice you’ll get from any frequent traveler is this: Any time you call a reservations agent and you don’t get the answer you’re looking for (within reason), just hang up and call back. Sometimes (though not always) another agent will be more lenient or more understanding of the rules.
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Editorial Note: The editorial content on this page is not provided by any bank, credit card issuer, airlines or hotel chain, and has not been reviewed, approved or otherwise endorsed by any of these entities.