Have you ever dreamed of experiencing the luxury of turn-down service while 30,000 feet in the air? That question may sound a bit absurd, but in the race to bring luxury services to passengers willing to spend the money, United Airlines is doing just that.
There are a few new amenities United Airlines is offering to customers flying United Global First. New sleeping cushions with a 250-threadcount outer cover offer a wonderfully soft surface for passengers to curl up on. Along with their standard duvet, soft pillows, and Philosophy-brand amenity kit, United’s Global First caters to the luxe on all levels.
With the new turn-down service, upon the customer’s request, a crew member will position the cushion, duvet and pillows within the flat-bed suite for customers. The service is available for United Global First customers on all long-haul international flights.
“Throughout their travel experience, our Global First customers expect the highest level of service,” said Mark Bergsrud, United’s senior vice president of marketing. “The new turn-down service offers customers even more comfort, enabling them to arrive at their destinations refreshed and ready to go.”
Customers seated in United Global First experience a higher level of privacy and comfort, priority airport services and more-personal attention. In United’s three-cabin aircraft, United Global First suites offer flat-bed seats, additional storage compartments, a multi-course meal with fine wines and noise reduction headsets. On most aircraft, United Global First suites also offer laptop power, USB ports and personal on-demand entertainment.
United is investing $550 million in fleet-wide onboard improvements, including offering the world’s largest fleet of flat-bed seats, with more than 175 aircraft with 180-degree flat beds in premium cabins once the airline completes the installation in early 2013. United also anticipates launching satellite-based Wi-Fi on international widebody aircraft by the end of the year, enabling customers to stay connected while traveling on long-haul overseas routes.
United recently upgraded the airline’s United BusinessFirst product, offering customers an elevated business-class service, including an additional entrée option, expanded wine selections, improved in-flight entertainment and new amenities.
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Editorial Note: The editorial content on this page is not provided by any bank, credit card issuer, airlines or hotel chain, and has not been reviewed, approved or otherwise endorsed by any of these entities.