Each Friday, we feature a reader-submitted tip as our Travel Tip of the Day. This week’s tip comes from reader Carlos, who says:
“I recently purchased a return flight from Calgary to Toronto, knowing that I could get a refund within 24 hours if I had to cancel. The Google Flights site led me to two one-way tickets as the least expensive and most convenient flights. I booked with Air Canada and Air Transat. When I tried to cancel the tickets later in the day, Air Canada was fine. But Air Transat said that they don’t have the 24-hour window refund policy here in Canada. I was shocked. In the USA, it is mandated by law to hold a seat for 24 hours or refund a purchased fare within 24 hours. But here in Canada, it was not mandated by law. Thus, they will not refund the tickets unless I had bought them from a city to or from the USA.
“I thought this should be emphasized in your travel tips section about Air Transat. I would like to make this pretty public, since I was caught off guard and suppose many others will be too, over the holidays.”
Yes, the 24-hour rule only applies to flights to/from the U.S. Keep in mind as well that even in the U.S., the rule doesn’t apply to tickets purchased within seven days of departure. Thanks for sharing, Carlos!
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Editorial Note: The editorial content on this page is not provided by any bank, credit card issuer, airlines or hotel chain, and has not been reviewed, approved or otherwise endorsed by any of these entities.