Phones in the skyThe days of planes as tech-free spaces are numbered (at best). Approximately 40% of people already don’t turn their phones to airplane mode on flights, says a new study from Allianz Global Assistance. Nearly 14% of people admitted to having snuck in a text message or call during a flight.

Going forward, people are ready to up their use of tech on planes as it becomes (more) available. More than half (55.5%) of the Americans polled expressed that they would make phone calls on planes if they were allowed to do so, while nearly half (44.7%) would use free text messaging services (which already exist). Perhaps less surprisingly, 76.2% said they would use free Wi-Fi in the sky if offered (which of course it is on many flights).

As to why people would not want Wi-Fi in the sky, 40% noted that they feel more obligated to work when they have Wi-Fi. On the other hand, potential emergency situations and the ability to stay connected with friends led the list of reasons people cited for wanting Wi-Fi on flights. Further down the list, social media and streaming services were cited as reasons to stay connected by 22.4% and 22.1% of people respectively.

“Despite talk of the need to unplug and a desire to digital detox, we’ve found that many Americans do want to be connected while in flight,” said Daniel Durazo, director of communications at Allianz Global Assistance USA. “Airlines have recognized this and are beginning to cater to this customer desire by offering free in-flight text messaging and Wi-Fi, and we anticipate they will continue to do so as technologies advance. In the future, passengers may even be able to make phone calls on flights, which could lead to new airline design and sources of revenue, like quiet cabins, which 46% of Americans would consider paying extra for if airlines did allow phone calls.”

Disclaimer: Johnny Jet works as an ambassador for Allianz Global Assistance (AGA Service Company) and receives financial compensation.

For more information about Allianz Global, visit

Johnny Jet

Chase Sapphire Preferred® Card

  • Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 toward travel when you redeem through Chase Ultimate Rewards®.
  • 2X points on travel and dining at restaurants worldwide, eligible delivery services, takeout and dining out & 1 point per dollar spent on all other purchases.
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 80,000 points are worth $1,000 toward travel.
  • Get unlimited deliveries with a $0 delivery fee and reduced service fees on orders over $12 for a minimum of one year on qualifying food purchases with DashPass, DoorDash's subscription service. Activate by 12/31/21.
  • Earn 5X points on Lyft rides through March 2022. That’s 3X points in addition to the 2X points you already earn on travel.

The comments on this page are not provided, reviewed, or otherwise approved by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

Editorial Note: The editorial content on this page is not provided by any bank, credit card issuer, airlines or hotel chain, and has not been reviewed, approved or otherwise endorsed by any of these entities.

Leave a Reply

Required fields are marked *