The last month or so I’ve noticed a couple of the major U.S. airlines making some adjustments when it comes to boarding passengers. First, United came out with dedicated lanes for each zone to alleviate ‘gate lice’ (passengers who crowd the gate area making it a chore for those in first class and lower zone numbers to get by). Then just today, I noticed American Airlines listed what boarding zone was boarding on the screen behind the gate agents. I liked this tactic but I don’t think too many people spotted it since the information was rotating and was on a small screen. What would be better is to have the zone number on a large flat screen right above the boarding door.
In May, American Airlines also rolled out a new boarding process where customers without overhead luggage can board before Group 2. This makes sense. Alaska, Southwest and Frontier have all been doing it for a while and it seems to work. Two main reasons it makes sense? It speeds up the boarding process and it incentivizes people to check their bags, which is a source of revenue for the airline.
Delta has been doing a great job for over a decade keeping passengers abreast on upgrades, standbys, connections and other flight information on their boarding area screens. Now if we could only combine the best from all the airlines, traveling would be that much better.
What do you think?
Chase Sapphire Preferred® Card
- Our best offer ever! Earn 100,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,250 when you redeem through Chase Ultimate Rewards®.
- Earn 2X points on dining including eligible delivery services, takeout and dining out and travel. Plus, earn 1 point per dollar spent on all other purchases.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 100,000 points are worth $1,250 toward travel.
- With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories.
- Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Activate by 12/31/21.
- Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
- Get up to $60 back on an eligible Peloton Digital or All-Access Membership through 12/31/2021, and get full access to their workout library through the Peloton app, including cardio, running, strength, yoga, and more. Take classes using a phone, tablet, or TV. No fitness equipment is required.
The comments on this page are not provided, reviewed, or otherwise approved by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered. Editorial Note: The editorial content on this page is not provided by any bank, credit card issuer, airlines or hotel chain, and has not been reviewed, approved or otherwise endorsed by any of these entities.
Editorial Note: The editorial content on this page is not provided by any bank, credit card issuer, airlines or hotel chain, and has not been reviewed, approved or otherwise endorsed by any of these entities.