Well, that didn’t take long. In a bit of unexpected good news yesterday, United Airlines pleasantly surprised the travel world with some new, customer-friendly policies. I know … it sounds like an oxymoron for a legacy airline to implement “customer-friendly” policies when they’re just like what Southwest Airlines has been doing for years.
Yesterday, United announced they’re permanently getting rid of change fees for standard and premium tickets (not Basic Economy). They also said that all travelers will be able to fly standby for free and they’re extending the waiver for new tickets issued through December 31, 2020. I know it’s a lot to digest so read the full post here to catch up.
Delta Follows United And Eliminates Change Fees For Good
At 3:15pmET today (Aug 31, 2020) Delta Air Lines announced they’re matching United in regards to change fees and extending the waiver: “The elimination of change fees is effective immediately and includes tickets purchased for travel within the domestic U.S., Puerto Rico and U.S. Virgin Islands in Delta’s First Class, Delta Premium Select, Delta Comfort+ and Main Cabin, with the exception of Basic Economy tickets.”
“Additionally, Delta will extend its waiver on change fees for newly purchased flights, including international flights and Basic Economy fares, through the end of the year and will extend its expiration on travel credits through December 2022 for tickets booked before April 17, 2020.”
I expect by by tomorrow afternoon, American Airlines will follow United and Delta.
This is obviously great news for consumers and it just goes to show how desperate the airlines have become to get people in the air again. Business travel guru Joe Brancatelli tweeted these depressing TSA throughput stats from the last three weekends:
August 14-16: 2,336,588
August 21-23: 2,232,096
August 28-30: 2,138,302
It shows that numbers are going down not up so airlines need to do something and do it quick; this is a step in the right direction. But regardless of customer-friendly policies or how cheap they sell the tickets, the only way they’re going to get most people on their planes again is to implement accurate and rapid COVID testing.
Chase Sapphire Preferred® Card
- Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®.
- Enjoy benefits such as a $50 annual Ultimate Rewards Hotel Credit, 5x on travel purchased through Chase Ultimate Rewards®, 3x on dining and 2x on all other travel purchases, plus more.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
- With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories
- Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
The comments on this page are not provided, reviewed, or otherwise approved by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered. Editorial Note: The editorial content on this page is not provided by any bank, credit card issuer, airlines or hotel chain, and has not been reviewed, approved or otherwise endorsed by any of these entities.
Editorial Note: The editorial content on this page is not provided by any bank, credit card issuer, airlines or hotel chain, and has not been reviewed, approved or otherwise endorsed by any of these entities.