If your flight gets canceled or you miss a connection, and your airline is kind enough to put you up at hotel (they don’t legally have to), just know that you won’t get your elite perks as you normally would if the airline books it.

Zach Honig, who used to work for TPG and is a great follow-on Instagram, pointed out in a recent story that after he missed his United connection to Turks and Caicos in Washington Dulles, United booked a hotel for him and his fiancé.

That means you won’t get points, upgrades, free breakfast or anything else you’re accustomed to. The only way around this is to see if you can book it yourself and have the airline reimburse you but that’s not common practice these days and is probably not worth the battle to get your money back.

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1 Comment On "If An Airline Puts You Up At a Hotel, Don't Expect This"
  1. Tom L|

    Its been a few years since I’ve been accommodated by an airline at a hotel, but in my experience if you ask nicely when checking in, the desk agent may just take care of you -upgraded room, lounge access, the free bottle of water, sometimes even points, but at the airlines discounted price. I’ve had this happen at the Hilton at LAX, a Sheraton near MSP, the Westin at DTW, and a Hampton near ATL.

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