Travel Tip of the Day: “Banned” from Uber

Uber“Banned” from Uber
I love Uber, but the other day, I had my first negative experience with them when I landed at New York’s JFK airport. Admittedly, it was partially my fault. Here’s what happened: The moment I stepped off the plane, I tried to request an Uber car and was informed that my credit card on file had been denied. That’s because I foolishly lost that credit card a few weeks ago and though I immediately canceled it, I forgot to let Uber know.

So I quickly scanned one of my other credit cards but was then alerted that my account has been banned. That’s right, BANNED FROM UBER! I thought it was a mistake since I’m always nice to the drivers and I don’t do anything illegal. I logged in and out of my account but it still said that my account was suspended. Suspended is better than banned, but it’s still bad. In the end, I contacted Uber support (via email and Twitter) and after verifying my identity with my driver’s license and credit card information, I was back in business.

Moral of the story? Know that this can happen if your credit card information changes—and changing it back in the end is pretty easy. Here’s my full post on the story.



Tried this tip? Let me know in the comments!
Have your own tip? Email it to!
Want to see more tips? Click here for all 224!

Want even more travel tips? Subscribe to the Daily Travel Tip newsletter! All you have to do is sign up for the weekly newsletter by filling in your email address and checking the Daily Travel Tip box in the top-right corner of the homepage.

If you already subscribe to the newsletter, fill in your email and check the Daily Travel Tip box in the same top-right corner of the homepage and you’ll receive an email with a link to update your preferences. On that page, just click the Daily Travel Tip box and Update Profile and you’ll have Johnny’s best tips, straight to your inbox each day. And don’t worry—it’s easier than it sounds!

Johnny Jet

The comments on this page are not provided, reviewed, or otherwise approved by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

Editorial Note: The editorial content on this page is not provided by any bank, credit card issuer, airlines or hotel chain, and has not been reviewed, approved or otherwise endorsed by any of these entities.

Travel Tip of the Day: “Banned” from Uber
1.5 (30%) 2 votes

About the Author

Johnny Jet
I used to be afraid to fly and at times even leave the house! I conquered my fear (long story) and now I travel to 20+ countries a year sharing my firsthand knowledge, tips and deals with friends, family and readers. Please sign up to our free newsletters and tell your friends!

Be the first to comment on "Travel Tip of the Day: “Banned” from Uber"

Leave a comment

Your email address will not be published.